Working at my digital solutions start-up where I endeavored to identify new business opportunities including new markets, customers, products, and services, and negotiated and established rapport with both local and international clients. Furthermore, I oversaw staff recruitment and operations of the projects we undertook

Experienced in Customer-Relationship Management (CRM) software to monitor customer interactions and data, to create automated marketing and customer support communications, and to organize vendor relationships. Manage customer concerns with the objective of maintaining positive customer relationships with the organization. Interact directly with customers to listen to concerns, resolve problems, and recommend products and services according to the needs of each individual through digital channels.